“We just signed a phone-system contract — we don't want to break it.”
You don't have to. We'll manage your existing phone system as part of Aptik Assure until your contract is up — and AI meetings are still included for every user from day one.
Calling, Numbers, Minutes & AI Meetings · Everything Included
Everything's included — keep your phone system or move to Microsoft Teams Phone
Teams calling, phone numbers, local + long-distance + toll-free minutes, and AI meetings are all included in your per-user price. Your only choice: we manage the phone system you already have, or we port you to Microsoft Teams Phone in our cloud. Same price either way — nothing extra to buy.
- Everything included
- Calling, numbers, minutes & AI meetings
- Your phone system
- We manage what you have
- Or port to cloud
- Microsoft Teams Phone — same price
What's included
Everything in Collaboration.
All of it is in the per-user price. No modules, no per-ticket charges.
Teams calling app — every user
Microsoft Teams calling on desktop, mobile and desk phone — same number rings everywhere. Included for every user, no calling tier or per-seat surcharge.
Phone numbers & minutes — included
Local, long-distance and toll-free numbers plus all calling minutes are in your per-user price. No surprise dial-tone bill, no per-minute markups, no toll-free surcharges.
AI meeting co-pilot
Automatic transcription, action items and meeting summaries — so nobody has to be the designated note-taker. Live captions in 40+ languages, included for every user.
Auto-attendants, queues & voicemail-to-email
Auto-attendants, hunt groups, call queues, after-hours routing and voicemail-to-email — designed, configured and supported as part of your plan.
We manage your existing phone system
Keep your current PBX, hosted-VoIP or carrier and we manage it day-to-day — moves, adds, changes, voicemail, auto-attendants, vendor escalations — at no extra cost.
Or port to Microsoft Teams Phone
Ready to consolidate? We design the system, port your numbers to Microsoft Teams Phone with zero downtime, configure auto-attendants and train your team — all in the same per-user price.
Honest answers
What buyers actually worry about.
“Won't bundling phones into IT mean a confusing bill?”
Opposite. Calling, numbers, minutes and AI meetings are all in the per-user line item — one number, no surprise dial-tone invoice, no per-minute markup.
“What if the cutover goes badly and we lose calls?”
Cutover risk is on us. We port numbers with zero downtime, cut over after hours, and own the rollback plan — so a bad weekend isn't a bad week.
Proof, not adjectives
Every change, on the record
Phone trees, meeting rooms and shared mailboxes are the requests that get lost in email. In the portal they are tickets with an owner and a clock.
- Request a change and watch it move, instead of chasing a reply
- The whole history of what was changed and when, per site
- First-response time and target on every request
Open the live demoSample data · no sign-up
portal.aptik.ca/tickets
Client
Brightpath Health
- Overview
- Tickets
- Security
- Billing
- Assets
- Users
Tickets
Assure Complete + AI · 148 seats · Edmonton
Open 3Waiting on you 1Resolved 9All 12
Open
3
every category
First response
16m
12 of 12 in target
Breaches
0
rolling 30 days
Tickets
newest first
- APT-4800 · High · 6m responseImaging share unreachable at Sherwood ParkIn progress
- APT-4809 · Normal · 18m responseNew nurse practitioner — full onboardingScheduled
- APT-4815 · Normal · 22m responseCopilot missing in Outlook for financeWaiting on you
- APT-4823 · Critical · 4m responseSuspicious invoice email to accounts payableResolved
Raise a request
Critical issues page the on-call engineer immediately.
Everything: the Microsoft Teams calling app for every user, phone numbers (local, long-distance and toll-free), all calling minutes, AI meeting summaries, live captions, auto-attendants, call queues, hunt groups and voicemail-to-email — all in the per-user price. No surprise dial-tone bill, no per-minute markups.
Make collaboration somebody else's job.
A transparent per-user quote in minutes, or a conversation with a real person.
Teams calling
Calling, numbers and AI meetings — all included.
Your only choice: have us manage the phone system you already have, or port to our Microsoft Teams cloud. Numbers, minutes, AI meetings and porting are in the per-user price either way.
Path A — Keep What You Have
We manage your existing phone system
Stay on your current PBX, hosted-VoIP or carrier. Aptik Assure includes the day-to-day management — moves, adds, changes, user provisioning, voicemail, auto-attendants, vendor escalations and outage response — at no extra cost. Most IT providers refuse to touch phones they didn't sell. We do.
- Day-to-day admin (users, queues, voicemail, hunt groups)
- Vendor & carrier escalations on your behalf
- Same flat per-user price — no separate phone-admin contract
Path B — Move to Cloud Calling
Use our Teams cloud phone system
Port to Microsoft Teams Phone — the calling app, phone numbers, calling minutes and AI meetings are all included for every user in your Aptik Assure price. We design the system, port your numbers with zero downtime, configure auto-attendants and train your team.
- One number that rings on laptop, mobile and desk phone
- AI meeting notes, transcripts and action items built in
- Scales up or down monthly — no PBX hardware to depreciate
Included in $300/user/mo
Everything you need for calling — in the price
- Teams Calling app for every user
- Phone numbers (local, long-distance & toll-free)
- Calling-plan minutes — included
- AI meeting summaries & action items
- Auto-attendants, call queues & voicemail-to-email
- Live captions in 40+ languages
- Number porting from your current carrier
No per-calling-user fee. No surprise dial-tone bill. One price, every user.
Why move to cloud calling
The benefits of a Microsoft Teams cloud phone system
Work from anywhere
Same business number on any device, any city, any country.
Mobile-first
Make and take business calls on your mobile without sharing your personal number.
AI in every call
Live captions, real-time translation, automatic summaries and action items.
Enterprise security
Encrypted calls, MFA, conditional access and compliance recording on demand.
Lower total cost
No PBX hardware, no maintenance contracts, no per-feature licensing surprises.
Instant provisioning
New hire? They're calling, meeting and texting on day one — no installer visit.
Built for hybrid teams
Auto-attendants, queues and team voicemail that follow people, not desks.
One pane of glass
Calls, chat, meetings, files and tickets all live in Microsoft Teams.